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Suite","created_at":"2023-11-09T13:48:38.986-05:00","updated_at":"2026-09-28T17:35:31.917-04:00","position":1,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"ngbsxl7jbnv0","group_id":"g5tkwql0jtqq","page_id":"czbtd22mkz8g","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UAE","created_at":"2025-02-25T00:08:28.161-05:00","updated_at":"2025-02-25T00:08:28.161-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"0ylj81bbkt4n","group_id":null,"page_id":"czbtd22mkz8g","group":true,"only_show_if_degraded":false,"components":["zh4q6vstjjtl","4pj28kq19nbw"]},{"status":"operational","name":"Platform","created_at":"2025-02-25T00:08:28.196-05:00","updated_at":"2026-09-09T13:00:19.086-04:00","position":1,"description":null,"showcase":true,"start_date":"2025-02-25T00:00:00.000-05:00","id":"zh4q6vstjjtl","group_id":"0ylj81bbkt4n","page_id":"czbtd22mkz8g","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Secret Server Cloud","created_at":"2025-02-25T00:10:57.605-05:00","updated_at":"2026-09-22T09:07:15.563-04:00","position":2,"description":null,"showcase":true,"start_date":"2025-02-25T00:00:00.000-05:00","id":"4pj28kq19nbw","group_id":"0ylj81bbkt4n","page_id":"czbtd22mkz8g","group":false,"only_show_if_degraded":false}],"months":[{"name":"October","year":2026,"starts_on":4,"days":31,"incidents":[{"code":"hdjr7j5v7hkl","name":"Secret Server EU: RPC job failures","message":"This incident has been resolved.","impact":"minor","timestamp":"Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:22\u003c/var\u003e - \u003cvar data-var='time'\u003e20:25\u003c/var\u003e EDT"}]},{"name":"September","year":2026,"starts_on":2,"days":30,"incidents":[{"code":"r8djh5nvxg2x","name":"Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU)","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e21:02\u003c/var\u003e - \u003cvar data-var='time'\u003e21:35\u003c/var\u003e EDT"},{"code":"hs1kxgd7tmqh","name":"Delinea Cloud Suite Mobile App Authenticator Issues","message":"The issue has been identified and a fix is being worked on. The fix will require a new deployment during a weekend maintenance window. In the meantime, please refer to the below KB Article for details on the issue and ways to workaround it. \n\nhttps://support.delinea.com/s/article/1790702420275\n\nThanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e17:35\u003c/var\u003e EDT"},{"code":"78blmhz26ck1","name":"Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks","message":"Between approximately 4:10 AM EDT and 6:45 AM EDT on September 28, 2026, some customers were unable to connect to Secret Server Cloud from certain corporate networks. Affected users saw connection reset or timeout errors when accessing their tenant. Access from other networks was not affected. Customers who restrict tenant access to specific IP addresses were unable to log in during this period.\n\nThe issue was caused by a connectivity problem at a third-party edge network provider that affected traffic from some customer networks in the region. Traffic was routed through alternate locations, and connectivity was restored for affected customers by approximately 6:45 AM EDT.\n\nWe apologize for the inconvenience this has caused and appreciate your patience as we worked to restore normal service. For any questions about this incident, please reach out to our support team at \u003ca href=\"https://support.delinea.com\"\u003ehttps://support.delinea.com\u003c/a\u003e.\n\n\u003cb\u003eAffected Components:\u003c/b\u003e Secret Server Cloud - Europe, United Kingdom, United States, Asia Pacific (Singapore)\n\n\u003cb\u003eBackfill Notice:\u003c/b\u003e This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available \u003ca href=\"https://support.delinea.com/s/article/1781234369651\"\u003ehere\u003c/a\u003e.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:45\u003c/var\u003e - \u003cvar data-var='time'\u003e06:45\u003c/var\u003e EDT"},{"code":"kbdp3p3zkchl","name":"[Scheduled] Delinea Cloud Suite 26.1 Upgrade to 26.2 on Pod34 and Pod52","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e15:44\u003c/var\u003e - \u003cvar data-var='time'\u003e21:30\u003c/var\u003e EDT"},{"code":"xq679mdgkhvk","name":"Delinea Cloud Suite 26.1 Upgrade to 26.2 on Pod34 and Pod52","message":"We’re pleased to inform you that the issue preventing completing the deployment of pod34 and pod52 has been resolved. Both pods have been deployed and are now running on 26.2. \n\nWe apologize for any inconvenience this issue may have caused, and we appreciate your understanding and support.\n\nFor any questions or concerns, please reach out to our support team at https://support.delinea.com.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:35\u003c/var\u003e - \u003cvar data-var='time'\u003e17:40\u003c/var\u003e EDT"},{"code":"2s8tscpw30vc","name":"[Scheduled] Delinea Cloud Suite 26.1 Upgrade to 26.2","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e EDT"},{"code":"2pk8rzhsc5cq","name":"Secret Server: Login and Access issues","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:11\u003c/var\u003e - \u003cvar data-var='time'\u003e09:07\u003c/var\u003e EDT"},{"code":"j53c93kp156m","name":"Platform: Availability Failures and Degraded Performance","message":"This incident has been resolved.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e12:37\u003c/var\u003e - \u003cvar data-var='time'\u003e14:32\u003c/var\u003e EDT"},{"code":"sh6g79x6gzty","name":"[Scheduled] Secret Server Cloud Patch - CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e19:15\u003c/var\u003e - \u003cvar data-var='time'\u003e23:15\u003c/var\u003e EDT"},{"code":"jg25n598w15x","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:31\u003c/var\u003e - \u003cvar data-var='time'\u003e16:31\u003c/var\u003e EDT"},{"code":"42wlqfg1h5z2","name":"[Scheduled] Action Required: PowerShell 7.6 Prerequisite for Privilege Control for Servers (PCS) Command Relay","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e EDT"},{"code":"n9sfcbzpgnfc","name":"Platform Tenants Unexpectedly Frozen","message":"This incident has been resolved. We apologize for the disruption this caused.\n\n\u003cb\u003eInvestigating\u003c/b\u003e\nWe are investigating reports of Delinea Platform tenants displaying a frozen tenant message, preventing users from signing in and accessing their environment. The condition began at approximately 4:49 PM EDT due to an incorrect configuration change, preventing certain customers from accessing their tenants. Engineering identified the cause, ran a revert job beginning at approximately 5:08 PM EDT, and all affected tenants were confirmed unfrozen by 5:55 PM EDT.\n\n\u003cb\u003eBackfill Notice:\u003c/b\u003e This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available \u003ca href=\"https://support.delinea.com/s/article/1781234369651\"\u003ehere\u003c/a\u003e.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EDT"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"1s7gw9kyjwyq","name":"Platform: Login Failures and Degraded Performance","message":"This incident has been resolved. Login and access to the Delinea Platform in the US region have returned to normal, and users should no longer encounter errors or degraded performance when signing in. We are continuing our investigation into the underlying cause and will share a root cause analysis once that investigation is complete. We apologize for the disruption this caused.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e16:16\u003c/var\u003e EDT"},{"code":"zz248q94l38j","name":"[Scheduled] Secret Server Cloud Patch - CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e18:50\u003c/var\u003e - \u003cvar data-var='time'\u003e22:50\u003c/var\u003e EDT"},{"code":"x9kznhny4hcb","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:10\u003c/var\u003e - \u003cvar data-var='time'\u003e16:10\u003c/var\u003e EDT"},{"code":"d4dcmvmrk12h","name":"[Scheduled] Delinea Cloud Suite Certificate Rotations","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e EDT"},{"code":"9rs42qnrw58w","name":"[Scheduled] Delinea Cloud Suite 26.1 Pod34 Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"},{"code":"s9946hb2b7qm","name":"Platform: Unable to Launch New PRA Sessions in Non-US Regions","message":"This incident has been resolved. We apologize for the disruption this caused.\n\n\u003cb\u003eInvestigating\u003c/b\u003e\nWe are investigating an issue where users in non-US regions are unable to establish new remote sessions. Affected users receive an \"Engine unavailable\" message when launching a session. Impact is limited to customers in non-US regions. Tenants hosted in the US region are not affected.\n\nWe will provide an update as soon as we have more information.\n\n\u003cb\u003eBackfill Notice:\u003c/b\u003e This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available \u003ca href=\"https://support.delinea.com/s/article/1781234369651\"\u003ehere\u003c/a\u003e.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e17:46\u003c/var\u003e - \u003cvar data-var='time'\u003e17:46\u003c/var\u003e EDT"},{"code":"70vlg5l13ggn","name":"[Scheduled] Secret Server Cloud Patch - CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"},{"code":"dyc43yd6rmk2","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e13:10\u003c/var\u003e - \u003cvar data-var='time'\u003e17:10\u003c/var\u003e EDT"},{"code":"f797sd8sz963","name":"[Scheduled] Privilege Manager Cloud US 13.0 Release","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e EDT"},{"code":"kw59bwdqjwjb","name":"[Scheduled] Privilege Manager Cloud CA 13.0 Release","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e EDT"},{"code":"kj4nfnmvh0mv","name":"[Scheduled] Privilege Manager Cloud EU 13.0 Release","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"},{"code":"k7pc01jc4hyt","name":"[Scheduled] Privilege Manager Cloud SEA 13.0 Release","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:01\u003c/var\u003e EDT"},{"code":"0h9p8nscd4hb","name":"[Scheduled] Privilege Manager Cloud AU 13.0 Release","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:01\u003c/var\u003e EDT"},{"code":"rnwqk9m0fm3h","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EDT"},{"code":"nr0ydplxnb7j","name":"[Scheduled] Secret Server Cloud Patch - CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:50\u003c/var\u003e - \u003cvar data-var='time'\u003e22:50\u003c/var\u003e EDT"},{"code":"7mxlq9fn9bzv","name":"[Scheduled] Secret Server Cloud Patch - CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e19:10\u003c/var\u003e - \u003cvar data-var='time'\u003e23:10\u003c/var\u003e EDT"},{"code":"8p8056qyw6w2","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - \u003cvar data-var='time'\u003e14:15\u003c/var\u003e EDT"},{"code":"t4rwdzwlh5xn","name":"Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined","message":"After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:55\u003c/var\u003e - \u003cvar data-var='time'\u003e10:31\u003c/var\u003e EDT"},{"code":"dqsq3hhbbgnw","name":"[Scheduled] Secret Server Cloud Patch - SEA, AU, UAE, EU, CA, UK, US","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00-04:00","end_time":"2026-10-31T23:59:59-04:00"}