{
  "page": {
    "id": "czbtd22mkz8g",
    "name": "Delinea",
    "url": "https://status.delinea.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"US","created_at":"2023-11-07T15:10:30.872-05:00","updated_at":"2023-11-09T16:46:11.982-05:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"pyflngv7z5s2","group_id":null,"page_id":"czbtd22mkz8g","components":["v39pst11ztp4","mz2q1kn7t48b","r7b1x9v8qgsw","982wxrr2t45v","xlvdmbs3yg50","47bd936kn6w2","2gtqr36dbb6j","c9442qx98097"]},{"status":"operational","name":"EU","created_at":"2023-11-09T13:38:09.540-05:00","updated_at":"2023-11-09T16:46:11.995-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"gtrjlhyx1rsb","group_id":null,"page_id":"czbtd22mkz8g","components":["zp51kkzr7kyx","j5p31xv4gvyx","7t3z07l8j6kj","cr00cq6wbz8l","w4plpbzxp6pw","tnv093yt8s8q","1sbynvpcb8cl","p2xp561r3lx2"]},{"status":"operational","name":"UK","created_at":"2023-11-07T15:10:54.264-05:00","updated_at":"2023-11-09T13:38:15.905-05:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"n0x4m4t66wgg","group_id":null,"page_id":"czbtd22mkz8g","components":["dtrx2m0p94f9","1dly53y337n0","fyl705xwzkgh","qz3zc16lpcjg"]},{"status":"operational","name":"SEA","created_at":"2023-11-09T13:41:17.639-05:00","updated_at":"2023-11-09T13:41:17.639-05:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"vfgwyg09zvx5","group_id":null,"page_id":"czbtd22mkz8g","components":["cwnpfdqltmz7","ywhml4lqt6wq","1ysg06qvzf7m","kqrhf5gc4sw0"]},{"status":"operational","name":"AU","created_at":"2023-11-09T13:44:17.524-05:00","updated_at":"2023-11-09T13:44:17.524-05:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"gxnm9bzqh6j8","group_id":null,"page_id":"czbtd22mkz8g","components":["1rcwspk6fx5p","nbsd159hvjy1","3fzk56ps6jjq","tzpnvp4q51kv","d15s61qf92n8","pp2pxjf921hf","rkdxyhry1914"]},{"status":"operational","name":"CA","created_at":"2023-11-09T13:46:56.238-05:00","updated_at":"2023-11-09T13:46:56.238-05:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"rqswwfby7cp9","group_id":null,"page_id":"czbtd22mkz8g","components":["fdk5c2jyph9k","9yh42vnqbp3h","ch2c0v3xcbdg","q066gz4gb35f","6g39pxl0b4q8","8407hrsd7ftd","s3dlrzfxg0tw"]},{"status":"operational","name":"BR","created_at":"2023-11-09T13:48:38.967-05:00","updated_at":"2023-11-09T13:48:38.967-05:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"g5tkwql0jtqq","group_id":null,"page_id":"czbtd22mkz8g","components":["ngbsxl7jbnv0"]},{"status":"operational","name":"UAE","created_at":"2025-02-25T00:08:28.161-05:00","updated_at":"2025-02-25T00:08:28.161-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"0ylj81bbkt4n","group_id":null,"page_id":"czbtd22mkz8g","components":["zh4q6vstjjtl","4pj28kq19nbw"]}],
  "incidents": [{"name":"Cloud Suite: Planned Database Maintenance - Downtime Required Pod55 and Pod56","status":"scheduled","created_at":"2026-11-06T09:45:52.371-05:00","updated_at":"2026-11-06T09:45:52.483-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/r3nbfj91q9m4","scheduled_for":"2026-11-20T16:00:00.000-05:00","scheduled_until":"2026-11-20T20:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T09:45:52.357-05:00","reminder_intervals":null,"id":"zzfts1hlxzzv","page_id":"czbtd22mkz8g","incident_updates":[{"status":"scheduled","body":"We are writing to give you advance notice of planned maintenance to Delinea Cloud Suite (Privileged Access Service) Pod55 and Pod56. This work requires a full-service interruption of up to four (4) hours for your tenant starting at 9 PM UTC on 11/20/26. We will bring the environment back online as soon as safely possible.\n\nPlease review the technical details including rollback information, specific components that will be unavailable during the upgrade window, and more in our \u003ca href=\"https://support.delinea.com/s/article/1790279001750?_hsenc=p2ANqtz-_mol46Yvan0Paa2jpSyL7Wgr-QrjNkCgafgUEFdKYN6QxMghdiuZ0ZXf_k8_eG4NqrnDuhih0zu28GWikBV9KJwATadP3BaisLlAB5s7Pd6wht0a0\u0026_hsmi=2\u0026utm_content=2\u0026utm_medium=email\u0026utm_source=hs_email\"\u003eKnowledge Base Article.\u003c/a\u003e\n\nReach out to our Support team by opening a case in our \u003ca href=\"https://support.delinea.com/s/\"\u003e Support Portal\u003c/a\u003e with any questions or concerns.","created_at":"2026-11-06T09:45:52.480-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T09:45:52.480-05:00","display_at":"2026-11-06T09:45:52.480-05:00","deliver_notifications":true,"tweet_id":null,"id":"q7fpw7m6v3r6","incident_id":"zzfts1hlxzzv","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:12:11.713-05:00","updated_at":"2026-10-25T08:30:07.244-04:00","position":3,"description":"Fedpod0\r\nPod0","showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"r7b1x9v8qgsw","page_id":"czbtd22mkz8g","group_id":"pyflngv7z5s2"}]},{"name":"Action required: Install the SSL.com certificates on your Cloud Suite systems","status":"scheduled","created_at":"2026-09-10T11:48:22.379-04:00","updated_at":"2026-11-02T15:40:09.363-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/g7j5f90ryph7","scheduled_for":"2027-01-23T04:00:00.000-05:00","scheduled_until":"2027-01-23T14:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-10T11:48:22.341-04:00","reminder_intervals":null,"id":"pc6wnkfm030h","page_id":"czbtd22mkz8g","incident_updates":[{"status":"scheduled","body":"This is a reminder that any system connecting to a Delinea Privileged Access Service (PAS) or Cloud Suite tenant on my.centrify.net must have the SSL.com root and intermediate certificates installed before January 23, 2027, when we rotate the *.my.centrify.net certificate. Systems without them will lose connectivity to the service.\n\nPlease complete the steps in the original notice, including per-OS instructions and a readiness check:\nhttps://status.delinea.com/incidents/pc6wnkfm030h\n\nReach out to us at https://delinea.com/support if you encounter any challenges.","created_at":"2026-11-02T15:40:09.360-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T15:40:09.360-05:00","display_at":"2026-11-02T15:40:09.360-05:00","deliver_notifications":true,"tweet_id":null,"id":"13n8hjxy9zlb","incident_id":"pc6wnkfm030h","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"fyl705xwzkgh","name":"UK - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"7t3z07l8j6kj","name":"EU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"kqrhf5gc4sw0","name":"SEA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"3fzk56ps6jjq","name":"AU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ch2c0v3xcbdg","name":"CA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ngbsxl7jbnv0","name":"BR - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"This is a reminder that any system connecting to a Delinea Privileged Access Service (PAS) or Cloud Suite tenant on my.centrify.net must have the SSL.com root and intermediate certificates installed before January 23, 2027, when we rotate the *.my.centrify.net certificate. Systems without them will lose connectivity to the service.\n\nPlease complete the steps in the original notice, including per-OS instructions and a readiness check:\nhttps://status.delinea.com/incidents/pc6wnkfm030h\n\nReach out to us at https://delinea.com/support if you encounter any challenges.","created_at":"2026-10-05T10:30:27.887-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-05T10:30:27.887-04:00","display_at":"2026-10-05T10:30:27.887-04:00","deliver_notifications":true,"tweet_id":null,"id":"8785x66qlr2f","incident_id":"pc6wnkfm030h","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fyl705xwzkgh","name":"UK - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"7t3z07l8j6kj","name":"EU - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"kqrhf5gc4sw0","name":"SEA - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"3fzk56ps6jjq","name":"AU - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"ch2c0v3xcbdg","name":"CA - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"ngbsxl7jbnv0","name":"BR - Privileged Access Service / Cloud Suite","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"scheduled","body":"\u003cb\u003eUpdate on scheduling:\u003c/b\u003e\nAfter additional review and scheduling constraints, we have determined to push this maintenance from October 17th, 2026 to January 23rd, 2027 with the same time window of 4 AM to 2 PM ET. \n\n\u003cb\u003eWhat is happening\u003c/b\u003e    \nOn January 23rd, 2027 we are rotating the \u003ctt\u003e*.my.centrify.net\u003c/tt\u003e certificate. The new certificate is issued by SSL.com, as part of a phased change in the Certificate Authority that issues certificates for Cloud Suite / Privileged Access Service (PAS) domains. Systems whose trusted certificate store does not contain the SSL.com root and intermediate certificates will not validate the new certificate.\n\n\u003cb\u003eThis change is not limited to one domain.\u003c/b\u003e Going forward, all Cloud Suite / PAS certificates are planned to be issued by SSL.com as existing certificates come up for rotation. The SSL.com root and intermediate certificates will be required for those rotations as well, so installing them now prepares your systems for every future change rather than just this one.\n\n\u003cb\u003eThis is separate from the \u003ctt\u003ecentrify.com\u003c/tt\u003e rotation completed on August 22, which used Sectigo.\u003c/b\u003e Installing the Sectigo certificates does not prepare you for January 23rd.\n\n\u003cb\u003eWho this affects\u003c/b\u003e    \nThis applies to any system that connects to a Delinea PAS or Cloud Suite tenant on \u003ctt\u003emy.centrify.net\u003c/tt\u003e, including systems running the Cloud Suite client or the Server Suite agent joined to a cloud tenant, on Linux, Windows, or Solaris, and the Cloud Connector on Windows. Systems joined only to Active Directory with no cloud tenant are not affected, and customers of other Delinea products do not need to take any action.\n\n\u003cb\u003eAction required before January 23rd, 2027\u003c/b\u003e\n\n\u003cb\u003e1. Install the SSL.com certificates\u003c/b\u003e\n\nRoot: \u003ctt\u003eSSL.com TLS RSA Root CA 2022\u003c/tt\u003e\n\nIntermediate: \u003ctt\u003eSSL.com TLS Transit RSA CA R2\u003c/tt\u003e\n\nIntermediate: \u003ctt\u003eSSL.com TLS Issuing RSA CA R1\u003c/tt\u003e\n\nAll SSL.com certificates can be downloaded from https://www.ssl.com/repository\n\nBoth intermediates are required. \u003cb\u003eAdd these alongside your existing Sectigo certificates rather than replacing them.\u003c/b\u003e The Sectigo certificates are still in use and must stay in place.\n\nPer-operating-system instructions are available in our Support KB: https://support.delinea.com/s/article/1772984332766\n\n\u003cb\u003e2. Make sure your systems are fully patched\u003c/b\u003e    \nSystems missing operating system security patches are at higher risk of disruption during any service update, and current patch levels help your systems retrieve updated public root certificates automatically. Patching alone is not sufficient for this change, so complete step 1 as well.\n\n\u003cb\u003eHow to check whether you are ready\u003c/b\u003e    \nOn Linux, list the SSL.com certificates in your trust bundle. All three should appear.\n\n\u003ctt\u003eawk -v cmd='openssl x509 -noout -subject' '/BEGIN/{c=cmd}{print | c}/END/{close(c)}' /etc/ssl/certs/ca-certificates.crt | grep -i \"ssl.com\"\u003c/tt\u003e\n\nOn Windows, open \u003ctt\u003ecertlm.msc\u003c/tt\u003e and confirm the SSL.com root appears under Trusted Root Certification Authorities and both SSL.com intermediates appear under Intermediate Certification Authorities.\n\nConnecting to your tenant is not a valid readiness test. The current certificate is not SSL.com-issued, so a successful connection today does not confirm you are ready.\n\n\u003cb\u003eIf the certificates are not installed by January 23rd\u003c/b\u003e    \nAffected systems will fail certificate validation and lose connectivity to the service. Nothing is permanently damaged. Installing the certificates and refreshing the trust store restores service, and on Linux it takes effect after restarting the agent.\n\nReach out to \u003ca href=\"mailto:support@delinea.com\"\u003esupport@delinea.com\u003c/a\u003e if you encounter any challenges.\n\u003chr/\u003e","created_at":"2026-09-10T11:48:22.466-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T12:49:47.493-04:00","display_at":"2026-09-10T11:48:22.466-04:00","deliver_notifications":false,"tweet_id":null,"id":"bk0drkm2ym91","incident_id":"pc6wnkfm030h","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"fyl705xwzkgh","name":"UK - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"7t3z07l8j6kj","name":"EU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"kqrhf5gc4sw0","name":"SEA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"3fzk56ps6jjq","name":"AU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ch2c0v3xcbdg","name":"CA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ngbsxl7jbnv0","name":"BR - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:48:38.986-05:00","updated_at":"2026-10-24T13:30:07.632-04:00","position":1,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"ngbsxl7jbnv0","page_id":"czbtd22mkz8g","group_id":"g5tkwql0jtqq"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:12:11.713-05:00","updated_at":"2026-10-25T08:30:07.244-04:00","position":3,"description":"Fedpod0\r\nPod0","showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"r7b1x9v8qgsw","page_id":"czbtd22mkz8g","group_id":"pyflngv7z5s2"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:21:02.838-05:00","updated_at":"2026-10-24T13:30:09.735-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"fyl705xwzkgh","page_id":"czbtd22mkz8g","group_id":"n0x4m4t66wgg"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:38:44.436-05:00","updated_at":"2026-10-24T13:30:10.270-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"7t3z07l8j6kj","page_id":"czbtd22mkz8g","group_id":"gtrjlhyx1rsb"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:45:22.297-05:00","updated_at":"2026-10-24T13:30:10.325-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"3fzk56ps6jjq","page_id":"czbtd22mkz8g","group_id":"gxnm9bzqh6j8"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:47:22.093-05:00","updated_at":"2026-10-24T13:30:10.615-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"ch2c0v3xcbdg","page_id":"czbtd22mkz8g","group_id":"rqswwfby7cp9"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-10T13:43:02.230-05:00","updated_at":"2026-10-24T13:30:10.929-04:00","position":6,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"kqrhf5gc4sw0","page_id":"czbtd22mkz8g","group_id":"vfgwyg09zvx5"}]},{"name":"Cloud Suite: Planned Database Maintenance - Downtime Required","status":"scheduled","created_at":"2026-10-08T12:46:49.696-04:00","updated_at":"2026-10-16T11:14:59.167-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vl93lh7rz5my","scheduled_for":"2027-01-30T00:00:00.000-05:00","scheduled_until":"2027-01-30T04:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-08T12:46:49.660-04:00","reminder_intervals":null,"id":"8r8mhmwcgmy3","page_id":"czbtd22mkz8g","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-08T12:57:48.289-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T13:01:48.817-04:00","display_at":"2026-10-08T12:57:48.289-04:00","deliver_notifications":false,"tweet_id":null,"id":"h7xjs2ygljt5","incident_id":"8r8mhmwcgmy3","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"fyl705xwzkgh","name":"UK - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"7t3z07l8j6kj","name":"EU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"kqrhf5gc4sw0","name":"SEA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"3fzk56ps6jjq","name":"AU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ch2c0v3xcbdg","name":"CA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ngbsxl7jbnv0","name":"BR - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We are writing to give you advance notice of planned maintenance to Delinea Cloud Suite (Privileged Access Service). This work requires a full-service interruption of up to four (4) hours for your tenant, within the window assigned to your region. We will bring the environment back online as soon as safely possible.\n \nWe know that taking a privileged access service offline is disruptive, and we do not make the decision to do it lightly. This notice explains exactly what is changing, what will and will not work during the window, and the steps we recommend you take beforehand — most importantly, verifying your break-glass access.\n\n\u003cb\u003eAt a glance\u003c/b\u003e\nWhat is happening? Delinea is upgrading the database platform that underpins Cloud Suite (PAS)\nImpact: Expect full tenant unavailability including portal, authentication, session launch, credential checkout, and APIs\n\nDuration: Up to four (4) hours per pod (find the full schedule in our \u003ca href=\"https://support.delinea.com/s/article/1790279001750?_hsenc=p2ANqtz-_mol46Yvan0Paa2jpSyL7Wgr-QrjNkCgafgUEFdKYN6QxMghdiuZ0ZXf_k8_eG4NqrnDuhih0zu28GWikBV9KJwATadP3BaisLlAB5s7Pd6wht0a0\u0026_hsmi=2\u0026utm_content=2\u0026utm_medium=email\u0026utm_source=hs_email\"\u003eKnowledge Base Article.\u003c/a\u003e)\n\nWhen is this occurring? Work is anticipated to begin for the first pods on 20 November, 2026. Review the full schedule below as well as in our \u003ca href=\"https://support.delinea.com/s/article/1790279001750?_hsenc=p2ANqtz-_mol46Yvan0Paa2jpSyL7Wgr-QrjNkCgafgUEFdKYN6QxMghdiuZ0ZXf_k8_eG4NqrnDuhih0zu28GWikBV9KJwATadP3BaisLlAB5s7Pd6wht0a0\u0026_hsmi=2\u0026utm_content=2\u0026utm_medium=email\u0026utm_source=hs_email\"\u003eKnowledge Base Article.\u003c/a\u003e Should the schedule change, we will update the Knowledge Base article and post changes to the status center. Windows are scheduled during regional off-peak hours and/or weekends. We are targeting 31 January, 2027 for completion of all environments.\n\n\u003cb\u003eAction recommended\u003c/b\u003e\nWe strongly recommend you do the following ahead of your regional pods’ planned date:\n- Validate your break-glass access\n- Notify your users of the expected downtime\n- Review automation retry behavior\n\n\u003cb\u003eNo action is required in your own environment.\u003c/b\u003e There are no changes to tenant URLs, IP allowlists, certificates, API endpoints, SAML/OIDC metadata, or connector versions as part of this work.\n \n\u003cb\u003eWhy Delinea is performing this work\u003c/b\u003e\nThe database platform currently supporting CloudSuite (PAS) is reaching the end of its supported lifecycle. Continuing on it would leave the service without vendor security patches and block improvements. This upgrade maintains full vendor support and security patching for the data tier, which is a control our auditors and yours depend on. The current version will reach end of life in February of 2027.\n\n\u003cb\u003eMore information\u003c/b\u003e\nPlease review the technical details including the proposed schedule, rollback information, specific components that will be unavailable during the upgrade window, and more in our \u003ca href=\"https://support.delinea.com/s/article/1790279001750?_hsenc=p2ANqtz-_mol46Yvan0Paa2jpSyL7Wgr-QrjNkCgafgUEFdKYN6QxMghdiuZ0ZXf_k8_eG4NqrnDuhih0zu28GWikBV9KJwATadP3BaisLlAB5s7Pd6wht0a0\u0026_hsmi=2\u0026utm_content=2\u0026utm_medium=email\u0026utm_source=hs_email\"\u003eKnowledge Base Article.\u003c/a\u003e\n\nReach out to our Support team by opening a case in our \u003ca href=\"https://support.delinea.com/s/\"\u003e Support Portal\u003c/a\u003e with any questions or concerns.\n\n\u003cb\u003eMaintenance schedule (all windows in UTC)\u003c/b\u003e\n\n\u003cb\u003eUS East\u003c/b\u003e\n\u003cb\u003epod55, pod56\u003c/b\u003e: Fri 11/20/2026, 9 PM – 2 AM UTC\n\u003cb\u003epod25\u003c/b\u003e: Sat 12/19/2026, 9 PM – 2 AM UTC\n\u003cb\u003epod33\u003c/b\u003e: Sat 12/12/2026, 9 PM – 2 AM UTC\n\u003cb\u003epod26\u003c/b\u003e: Sat 1/9/2027, 9 PM – 2 AM UTC\n\u003cb\u003epod31, pod51\u003c/b\u003e: Sat 1/23/2027, 9 PM – 2 AM UTC\n\u003cb\u003epod29, pod34\u003c/b\u003e: Sat 1/30/2027, 9 PM – 2 AM UTC\n\n\u003cb\u003eUS West\u003c/b\u003e\n\u003cb\u003epod27\u003c/b\u003e: Sat 12/19/2026, 9 PM – 2 AM UTC\n\u003cb\u003epod28\u003c/b\u003e: Sat 1/9/2027, 9 PM – 2 AM UTC\n\u003cb\u003epod35\u003c/b\u003e: Sat 1/16/2027, 9 PM – 2 AM UTC\n\n\u003cb\u003eCA\u003c/b\u003e\n\u003cb\u003epod36, pod37\u003c/b\u003e: Sat 12/5/2026, 9 PM – 2 AM UTC\n\n\u003cb\u003eBrazil\u003c/b\u003e\n\u003cb\u003epod46, pod47\u003c/b\u003e: Sat 12/5/2026, 9 PM – 2 AM UTC\n\n\u003cb\u003eUK\u003c/b\u003e\n\u003cb\u003epod32\u003c/b\u003e: Fri 12/11/2026, 10 PM – 3 AM UTC\n\n\u003cb\u003eEU\u003c/b\u003e\n\u003cb\u003epod54\u003c/b\u003e: Fri 12/4/2026, 10 PM – 3 AM UTC\n\u003cb\u003epod52, pod53\u003c/b\u003e: Fri 1/22/2027, 10 PM – 3 AM UTC\n\n\u003cb\u003eSEA\u003c/b\u003e\n\u003cb\u003epod44, pod45\u003c/b\u003e: Fri 12/4/2026, 5 PM – 9 PM UTC\n\u003cb\u003epod40, pod41\u003c/b\u003e: Fri 12/11/2026, 5 PM – 9 PM UTC","created_at":"2026-10-08T12:46:49.803-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T12:46:49.803-04:00","display_at":"2026-10-08T12:46:49.803-04:00","deliver_notifications":true,"tweet_id":null,"id":"8d9svp3r70cy","incident_id":"8r8mhmwcgmy3","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"fyl705xwzkgh","name":"UK - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"7t3z07l8j6kj","name":"EU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"kqrhf5gc4sw0","name":"SEA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"3fzk56ps6jjq","name":"AU - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ch2c0v3xcbdg","name":"CA - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"},{"code":"ngbsxl7jbnv0","name":"BR - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:48:38.986-05:00","updated_at":"2026-10-24T13:30:07.632-04:00","position":1,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"ngbsxl7jbnv0","page_id":"czbtd22mkz8g","group_id":"g5tkwql0jtqq"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:12:11.713-05:00","updated_at":"2026-10-25T08:30:07.244-04:00","position":3,"description":"Fedpod0\r\nPod0","showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"r7b1x9v8qgsw","page_id":"czbtd22mkz8g","group_id":"pyflngv7z5s2"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:21:02.838-05:00","updated_at":"2026-10-24T13:30:09.735-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"fyl705xwzkgh","page_id":"czbtd22mkz8g","group_id":"n0x4m4t66wgg"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:38:44.436-05:00","updated_at":"2026-10-24T13:30:10.270-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"7t3z07l8j6kj","page_id":"czbtd22mkz8g","group_id":"gtrjlhyx1rsb"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:45:22.297-05:00","updated_at":"2026-10-24T13:30:10.325-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"3fzk56ps6jjq","page_id":"czbtd22mkz8g","group_id":"gxnm9bzqh6j8"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-09T13:47:22.093-05:00","updated_at":"2026-10-24T13:30:10.615-04:00","position":3,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"ch2c0v3xcbdg","page_id":"czbtd22mkz8g","group_id":"rqswwfby7cp9"},{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-10T13:43:02.230-05:00","updated_at":"2026-10-24T13:30:10.929-04:00","position":6,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"kqrhf5gc4sw0","page_id":"czbtd22mkz8g","group_id":"vfgwyg09zvx5"}]},{"name":"Secret Server Cloud: Asia Pacific (Singapore) - Secret Server not loading in the Platform","status":"resolved","created_at":"2026-11-12T01:00:00.000-05:00","updated_at":"2026-11-12T07:07:34.995-05:00","monitoring_at":null,"resolved_at":"2026-11-12T01:00:00.000-05:00","impact":"none","shortlink":"https://stspg.io/hs0fmz8115n4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-12T07:07:34.914-05:00","reminder_intervals":null,"id":"4k6hgcdllbyv","page_id":"czbtd22mkz8g","incident_updates":[{"status":"resolved","body":"Between 06:14 and 09:00 UTC on 12 November 2026, some customers using Secret Server Cloud in the Singapore region were unable to load Secret Server from the Delinea Platform and received \"Failed to fetch\" errors. Some Distributed Engines and API integrations were also unable to connect during this period. Other Platform functionality was not affected.\n\nOur engineering team identified the issue and service was fully restored at 09:00 UTC. We apologize for the inconvenience this has caused and appreciate your patience. A root cause analysis will be shared once our investigation is complete.\n\nFor any questions about this incident, please reach out to our support team at \u003ca href=\"https://support.delinea.com\"\u003ehttps://support.delinea.com\u003c/a\u003e\n\n\u003cb\u003eAffected component:\u003c/b\u003e Secret Server Cloud – Singapore\n\n\u003cb\u003eBackfill Notice:\u003c/b\u003e This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available \u003ca href=\"https://support.delinea.com/s/article/1781234369651\"\u003ehere\u003c/a\u003e.","created_at":"2026-11-12T07:07:34.984-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:07:34.984-05:00","display_at":"2026-11-12T01:00:00.000-05:00","deliver_notifications":false,"tweet_id":null,"id":"3770658q8j5b","incident_id":"4k6hgcdllbyv","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Secret Server Cloud Maintenance - EU","status":"completed","created_at":"2026-11-11T11:38:42.977-05:00","updated_at":"2026-11-11T17:00:09.793-05:00","monitoring_at":null,"resolved_at":"2026-11-11T17:00:09.712-05:00","impact":"maintenance","shortlink":"https://stspg.io/w0fvyyv9dc6m","scheduled_for":"2026-11-11T12:00:00.000-05:00","scheduled_until":"2026-11-11T17:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-11T11:38:42.963-05:00","reminder_intervals":null,"id":"h9n65j39429n","page_id":"czbtd22mkz8g","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-11T17:00:09.712-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T17:00:09.712-05:00","display_at":"2026-11-11T17:00:09.712-05:00","deliver_notifications":true,"tweet_id":null,"id":"m44tn6wrg591","incident_id":"h9n65j39429n","custom_tweet":null,"affected_components":[{"code":"j5p31xv4gvyx","name":"EU - Secret Server Cloud","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-11T12:00:08.395-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T12:00:08.395-05:00","display_at":"2026-11-11T12:00:08.395-05:00","deliver_notifications":false,"tweet_id":null,"id":"7r9x0wxzb4sn","incident_id":"h9n65j39429n","custom_tweet":null,"affected_components":[{"code":"j5p31xv4gvyx","name":"EU - Secret Server Cloud","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Secret Server Cloud in the EU region will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com","created_at":"2026-11-11T11:38:43.081-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T11:38:43.081-05:00","display_at":"2026-11-11T11:38:43.081-05:00","deliver_notifications":true,"tweet_id":null,"id":"k95p8tc7zn75","incident_id":"h9n65j39429n","custom_tweet":null,"affected_components":[{"code":"j5p31xv4gvyx","name":"EU - Secret Server Cloud","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Secret Server Cloud","created_at":"2023-11-09T13:38:23.008-05:00","updated_at":"2026-11-11T17:00:09.581-05:00","position":2,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"j5p31xv4gvyx","page_id":"czbtd22mkz8g","group_id":"gtrjlhyx1rsb"}]},{"name":"Secret Server Cloud Patch - CA","status":"completed","created_at":"2026-11-09T11:17:58.642-05:00","updated_at":"2026-11-10T02:30:07.449-05:00","monitoring_at":null,"resolved_at":"2026-11-10T02:30:07.376-05:00","impact":"maintenance","shortlink":"https://stspg.io/k83y093ljd5j","scheduled_for":"2026-11-09T20:30:00.000-05:00","scheduled_until":"2026-11-10T02:30:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-09T19:30:16.169-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T11:17:58.626-05:00","reminder_intervals":null,"id":"vrsbnlz8qngy","page_id":"czbtd22mkz8g","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T02:30:07.376-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T02:30:07.376-05:00","display_at":"2026-11-10T02:30:07.376-05:00","deliver_notifications":true,"tweet_id":null,"id":"jvv6ds1dzn9j","incident_id":"vrsbnlz8qngy","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-09T20:30:07.338-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T20:30:07.338-05:00","display_at":"2026-11-09T20:30:07.338-05:00","deliver_notifications":false,"tweet_id":null,"id":"h7n148lv8tc2","incident_id":"vrsbnlz8qngy","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-09T19:30:15.634-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T19:30:15.634-05:00","display_at":"2026-11-09T19:30:15.634-05:00","deliver_notifications":true,"tweet_id":null,"id":"73g477rw7vnz","incident_id":"vrsbnlz8qngy","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-11-09T13:46:42.007-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T13:46:42.007-05:00","display_at":"2026-11-09T13:46:42.007-05:00","deliver_notifications":true,"tweet_id":null,"id":"2kdxkhmrpsch","incident_id":"vrsbnlz8qngy","custom_tweet":null,"affected_components":[{"code":"9yh42vnqbp3h","name":"CA - Secret Server Cloud","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com","created_at":"2026-11-09T11:17:58.738-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T11:17:58.738-05:00","display_at":"2026-11-09T11:17:58.738-05:00","deliver_notifications":true,"tweet_id":null,"id":"vpp393qlcr6g","incident_id":"vrsbnlz8qngy","custom_tweet":null,"affected_components":[{"code":"9yh42vnqbp3h","name":"CA - Secret Server Cloud","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Secret Server Cloud","created_at":"2023-11-09T13:47:10.231-05:00","updated_at":"2026-10-13T11:44:04.715-04:00","position":2,"description":null,"showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"9yh42vnqbp3h","page_id":"czbtd22mkz8g","group_id":"rqswwfby7cp9"}]},{"name":"Secret Server Cloud Patch - AU","status":"completed","created_at":"2026-11-09T11:28:08.578-05:00","updated_at":"2026-11-09T17:30:07.520-05:00","monitoring_at":null,"resolved_at":"2026-11-09T17:30:07.454-05:00","impact":"maintenance","shortlink":"https://stspg.io/gzt5jwlrpdyh","scheduled_for":"2026-11-09T11:30:00.000-05:00","scheduled_until":"2026-11-09T17:30:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T11:28:08.564-05:00","reminder_intervals":null,"id":"x1zrqc8rs4qj","page_id":"czbtd22mkz8g","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-09T17:30:07.454-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T17:30:07.454-05:00","display_at":"2026-11-09T17:30:07.454-05:00","deliver_notifications":true,"tweet_id":null,"id":"bxyjtfqn480y","incident_id":"x1zrqc8rs4qj","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-09T11:30:07.255-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T11:30:07.255-05:00","display_at":"2026-11-09T11:30:07.255-05:00","deliver_notifications":false,"tweet_id":null,"id":"jpfqc5why25q","incident_id":"x1zrqc8rs4qj","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. 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We will provide updates as necessary.","created_at":"2026-10-25T01:30:07.402-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-25T01:30:07.402-04:00","display_at":"2026-10-25T01:30:07.402-04:00","deliver_notifications":true,"tweet_id":null,"id":"wsg3fd1m8h41","incident_id":"x6tlbp59w3tc","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-25T00:30:08.612-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-25T00:30:08.612-04:00","display_at":"2026-10-25T00:30:08.612-04:00","deliver_notifications":true,"tweet_id":null,"id":"v15tcb8c7h0g","incident_id":"x6tlbp59w3tc","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"During the maintenance earlier today, we encountered an issue with our deployment system that did not impact customers but prevented pod25, pod27, pod34, and pod51 from finishing the security patching inside the maintenance window. As a result we are scheduling this additional maintenance window to complete the security patching of the servers on those pods. There may be some minor service disruptions during this time and all SSH and RDP connections will be reset.\n\nThank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.","created_at":"2026-10-24T22:40:58.108-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-24T22:40:58.108-04:00","display_at":"2026-10-24T22:40:58.108-04:00","deliver_notifications":true,"tweet_id":null,"id":"vf3dkyc6tk2g","incident_id":"x6tlbp59w3tc","custom_tweet":null,"affected_components":[{"code":"r7b1x9v8qgsw","name":"US - Privileged Access Service / Cloud Suite","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Privileged Access Service / Cloud Suite","created_at":"2023-11-07T15:12:11.713-05:00","updated_at":"2026-10-25T08:30:07.244-04:00","position":3,"description":"Fedpod0\r\nPod0","showcase":true,"start_date":"2022-05-31T00:00:00.000-04:00","id":"r7b1x9v8qgsw","page_id":"czbtd22mkz8g","group_id":"pyflngv7z5s2"}]}]
}