In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2024 - 17:00 EDT
Scheduled - Purpose: Secret Server Cloud will be undergoing minor maintenance.
Expected Impact: No downtime is expected. New optional Engine version 8.4.37.0 will be released.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com.

Oct 15, 2024 17:00-21:00 EDT
US Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
99.97 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.93 % uptime
Today
Privileged Access Service / Cloud Suite ? Operational
90 days ago
99.97 % uptime
Today
Privilege Manager Cloud ? Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
99.97 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.98 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.93 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
SEA Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.98 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
99.97 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.98 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.93 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Delinea will be installing security patches on all Cloud Suite pods on Saturday, October 19th from 4:30 am to 2:00 pm EDT. There may be some minor service disruptions during this time. There may be some service degradation and SSH and RDP connections will be reset.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.

Posted on Sep 30, 2024 - 17:26 EDT
Past Incidents
Oct 15, 2024
Resolved - This incident has been resolved.
Oct 15, 09:41 EDT
Investigating - We are currently investigating an issue where the Platform pages are taking longer than expected with some HTTP failure messages.
Oct 15, 08:28 EDT
Oct 14, 2024
Resolved - This incident has been resolved.

If you need technical support with our products, please reach out to our support team at https://support.delinea.com

Oct 14, 22:04 EDT
Monitoring - We believe the issue has been mitigated but are continuing to monitor the situation. Additionally, we earlier thought the issue was impacting the AU region, but it turns out that not correct. The AU region was up and not having issues.
Oct 14, 19:22 EDT
Update - We are continuing to investigate this issue.
Oct 14, 19:12 EDT
Update - We are continuing to investigate this issue.
Oct 14, 18:41 EDT
Update - We are continuing to investigate this issue.
Oct 14, 18:34 EDT
Investigating - We are currently experiencing a service disruption.

We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below.
Our team is working to identify the root cause and implement a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Oct 14, 18:33 EDT
Resolved - We’re pleased to inform you that the incident affecting Privileged Remote Access (PRA) has been resolved. We apologize for the inconvenience this may have caused.

If you need further help on this issue or have questions, please reach out to our support team at https://support.delinea.com

Oct 14, 14:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results. Thank you for your patience while we worked on restoring the services.
Oct 14, 11:13 EDT
Investigating - We are currently investigating an issue where customers may experience session timeouts for PRA Session with the error message

Warning message: Session Ended: The session has ended as session recording has unexpectedly terminated."

Our team is working to identify the root cause and implement a solution.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Oct 14, 01:01 EDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Postmortem - Read details
Oct 7, 22:22 EDT
Resolved - The incident has been fully resolved.
Oct 4, 10:08 EDT
Update - We are continuing to monitor for any further issues.
Oct 4, 10:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 08:56 EDT
Investigating - We are currently investigating an issue with Federation login not always logging in the user as intended.
Oct 4, 08:31 EDT
Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.