Cloud Suite Pod34 Enrollment Issue
Update - We are continuing to investigate a service disruption with enrollment of agents for some customers on Cloud Suite Pod34. All reboots were completed by 5:30 ET and no additional reboots are planned at this time.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 22, 2025 - 19:07 EDT
Update - We are continuing to investigate a service disruption with enrollment of agents on Cloud Suite Pod34. As part of that investigation, we are going reboot other backend components. There will be service outages of up to 10 minutes during these events. All rebooting should be completed by 5:30 PM ET.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 22, 2025 - 16:44 EDT
Update - We are continuing to investigate a service disruption with enrollment of agents on Cloud Suite Pod34. As part of that investigation, we are going to do a rolling reimage of tcp relay servers within the next few minutes. The tcp relays are used in traffic from connectors to the Cloud Suite cloud. This may cause brief connection disruptions for things like SSH and RPD traffic.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 22, 2025 - 16:00 EDT
Investigating - We are currently investigating a service disruption with enrollment of agents on Cloud Suite Pod34.

Our team is working to identify the root cause and implement a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 22, 2025 - 13:31 EDT
Uptime over the past 90 days. View historical uptime.
US Degraded Performance
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.98 % uptime
Today
Privileged Access Service / Cloud Suite ? Degraded Performance
90 days ago
99.77 % uptime
Today
Privilege Manager Cloud ? Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
SEA Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
99.91 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Delinea Cloud Suite 25.1 Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:30 EDT
Update - Delinea is rescheduling this maintenance where we will be installing security patches on all Cloud Suite pods on Saturday, June 21st from 4:30 am to 2:00 pm EDT. There may be some minor service disruptions during this time and all SSH and RDP connections will be reset.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
May 23, 14:03 EDT
Scheduled - Delinea is rescheduling this maintenance where we will be installing security patches on all Cloud Suite pods on Saturday, June 21st from 4:30 am to 2:00 pm EDT. There may be some minor service disruptions during this time and all SSH and RDP connections will be reset.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Jun 21, 16:34 EDT
Jun 21, 2025
Privileged Access Service / Cloud Suite - Intermittent Issue
Resolved - The hardware fix has completed rolling out. All relevant metrics have returned to normal levels and the incident is resolved.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 21, 19:16 EDT
Monitoring - As the hardware fix continues to roll out, we are seeing positive results with metrics returning to normal levels. We will monitor the situation and ensure the trend toward full resolution continues.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 21, 18:46 EDT
Identified - We've identified an issue with the hardware the servers are running on. We are pushing out new servers which should complete within the next 2-3 hours.

Pod34 is experiencing intermittent issues due to a maintenance upgrade. We appreciate your continued patience and support as we work to fully restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 21, 17:23 EDT
Update - The fix has not had the expected impact in resolving the issue. We are continuing to investigate. Pod34 is experiencing intermittent issues due to a maintenance upgrade.

We appreciate your continued patience and support as we work to fully restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 21, 16:15 EDT
Investigating - We are currently experiencing a service disruption affecting Privileged Access Service tenants hosted on several Pods. Customers may encounter an outage or service degradation when attempting to access the service.

Our engineering team is actively investigating the issue and working to implement a fix. We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

If you have any questions or concerns, please contact our support team at https://support.delinea.com
Jun 21, 12:10 EDT
Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Secret Server Cloud Patch - All Regions
Completed - The scheduled maintenance has been completed.
Jun 18, 15:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:50 EDT
Scheduled - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:49 EDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025
Privilege Manager Cloud: Canada - Unable to Access Tenants (Error 20)
Resolved - The issue affecting Privilege Manager Cloud tenants in the Canada region has been resolved. We apologize for the inconvenience this may have caused. If you have any questions please contact our support team at https://support.delinea.com
Jun 16, 22:59 EDT
Update - The PMC service has been available for the past 45min without any issues. We are continuing to monitor.
Jun 16, 18:54 EDT
Update - We are still seeing intermittent failures. We are investigating and appreciate your patience. The next update will be provided as we learn more.
Jun 16, 18:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 17:02 EDT
Identified - This issue has been identified with an upstream network vendor and we are working with them to restore the service. Thank you for your patience.
Jun 16, 16:46 EDT
Investigating - We are currently investigating a service outage affecting Privilege Manager Cloud tenants hosted in Canada. Customers attempting to access the service may encounter Error 20, which indicates a proxy failure due to a TCP connection timeout when trying to reach the web server.

Our engineering team is actively working to restore connectivity and resolve the issue as quickly as possible.

We appreciate your patience and will provide updates as we learn more.
Jun 16, 16:34 EDT
Informational Maintenance: SSC - Cleanup of Unused System Generated Accounts
Completed - The scheduled maintenance has been completed.
Jun 16, 18:30 EDT
Scheduled - We are performing a backend cleanup to remove system-generated application accounts that were unintentionally created with the prefix "xpm". These accounts appeared in some customer environments over the past few months due to a message processing logic issue, which has since been resolved.

The affected accounts had no permissions, did not consume licenses, and posed no risk to your environment. As part of this maintenance, we will be removing these accounts and any associated records, such as personal folders or group memberships.

No action is required on your part. This cleanup will not impact any legitimate user accounts or services.
Jun 16, 16:15 EDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Privileged Access Service / Cloud Suite: Tenants on Pod34 are unavailable
Resolved - This incident has been resolved.
Jun 13, 10:33 EDT
Monitoring - We are monitoring the service health.
Jun 13, 03:00 EDT
Update - We have applied mitigation actions, and initial observations indicate that the service is now accessible for tenants on Pod 34.

We continue to monitor the environment closely to ensure stability.

Thank you for your patience during this disruption. If you continue to experience any issues, please contact our support team at https://support.delinea.com.
Jun 13, 02:18 EDT
Investigating - We are currently experiencing a service disruption for tenants hosted on Pod 34. Our team is working to identify the root cause and restore the service asap.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jun 13, 01:45 EDT
Jun 12, 2025

No incidents reported.

Jun 11, 2025
Platform: EU - Users Experiencing 404 Errors to Secret Server
Postmortem - Read details
Jun 12, 16:56 EDT
Resolved - The issue affecting Platform EU users has been resolved. We apologize for the inconvenience this may have caused. If you have any questions please contact our support team at https://support.delinea.com
Jun 11, 11:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 11:36 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 11:28 EDT
Update - The Platform to Secret Server integration is failing with a 404 page not found error. We understand the root cause and are working on remediation steps. Direct access to Secret Server is working.
Jun 11, 11:19 EDT
Investigating - We are actively investigating the ongoing issue. We appreciate your patience as we work to resolve it.
Jun 11, 11:17 EDT
Jun 10, 2025
Secret Server Cloud Patch - All Regions
Completed - The scheduled maintenance has been completed.
Jun 10, 19:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:56 EDT
Scheduled - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:55 EDT
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