Delinea Cloud Suite Pod34 Service Disruption

Incident Report for Delinea

Resolved

This incident has been resolved.
Posted Aug 07, 2025 - 11:08 EDT

Monitoring

We applied the mitigation steps to restore the service availability and we are monitoring the results.
Posted Aug 07, 2025 - 09:32 EDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2025 - 08:54 EDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2025 - 08:54 EDT

Investigating

We are currently experiencing a service disruption on Cloud Suite Pod34.

We are seeing elevated connection counts and locking occuring on the database. As a result, we are going restart the database within the next few minutes. This will result in a brief complete outage.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Aug 07, 2025 - 08:39 EDT
This incident affected: US (Privileged Access Service / Cloud Suite).