Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets
Monitoring - As of 13:37 UTC, the degraded performance affecting Secret Server Cloud in the EU region has been resolved. Customers who experienced failures launching secrets or intermittent API errors should no longer be impacted.

Our team is conducting a root cause analysis. We will post a follow-up update once findings are available. We apologize for any disruption this caused.
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Investigating — May 11, 2026, 07:57 UTC

We are investigating reports of degraded performance affecting Secret Server Cloud in the EU region. Some users may be unable to launch secrets. We will provide an update as soon as more information is available.
May 11, 2026 - 11:28 EDT
Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
99.99 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
EU Degraded Performance
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Degraded Performance
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Fastpath Assure Operational
90 days ago
100.0 % uptime
Today
SEA Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Privileged Behavior Analytics (CA Region) - Downtime Expected May 16, 2026 11:00-15:00 EDT

We will be performing scheduled infrastructure upgrades to the Privileged Behavior Analytics (PBA) service in the Canada (CA) region. This upgrade is required to maintain compatibility with our cloud infrastructure and ensure continued service availability.

Date: Saturday, May 16, 2026
Start Time: 11:00 AM EDT
Duration: 4 hours
Impact: The PBA service will be unavailable during this maintenance window.

We apologize for any inconvenience this may cause and appreciate your patience. If you have any questions or experience any issues after the maintenance, please open a case at https://support.delinea.com
Posted on Apr 28, 2026 - 17:49 EDT

Platform: Engine Key Rotation & URL Migration May 28, 2026 08:00-09:00 EDT

Update - This is a reminder that we have scheduled maintenance coming up.

ACTION REQUIRED:
⚠️Legacy messaging URLs will be retired soon. To maintain uninterrupted connectivity, please ensure:
# Outbound firewall and proxy rules permit traffic to {tenant}.delinea.app and *.services.delinea.app
# Firewall rules reference the new Engine URL endpoints, not static IP ranges, as IPs may change during migration

If your firewall already permits *.services.delinea.app and {tenant}.delinea.app, no configuration changes are needed during this window. This is related to the Platform Engine. Distributed Engine deployments are not affected.

Reference Documentation: Platform Engine URLs, Current and Future

If you have any questions about this maintenance, please open a case at https://support.delinea.com
May 05, 2026 - 11:42 EDT
Scheduled - We will be performing scheduled maintenance for the below regions as part of our ongoing URL consolidation to *.services.delinea.app endpoints.

Australia (AU): Monday, May 25th - 11AM Eastern / 11PM AWST
United Kingdom (UK) and Europe (EU): Tuesday, May 26th - 12PM Eastern / 5PM BST / 6PM CEST
Canada (CA) and United States (US): Thursday, May 28th - 8AM Eastern / 5AM Pacific
Duration: 1 hour

WHAT TO EXPECT:
Key Rotation State - Your Platform Engine may display a "Key Rotation" status while it transitions messaging keys to the new *.services.delinea.app endpoints. This is expected behavior and no action is required. Connectivity will be maintained throughout the transition.

AU Engine Endpoint: messaging01-au.engine-pool.services.delinea.app
UK Engine Endpoint: messaging01-uk.engine-pool.services.delinea.app
EU Engine Endpoint: messaging01-eu.engine-pool.services.delinea.app
CA Engine Endpoint: messaging01-ca.engine-pool.services.delinea.app
US Engine Endpoint: messaging01-us.engine-pool.services.delinea.app, messaging02-us.engine-pool.services.delinea.app, messaging03-us.engine-pool.services.delinea.app, messaging04-us.engine-pool.services.delinea.app


ACTION REQUIRED:
⚠️Legacy messaging URLs will be retired soon. To maintain uninterrupted connectivity, please ensure:
# Outbound firewall and proxy rules permit traffic to {tenant}.delinea.app and *.services.delinea.app
# Firewall rules reference the FQDN listed above, not static IP ranges, as IPs may change during migration

If your firewall already permits *.services.delinea.app and {tenant}.delinea.app, no configuration changes are needed during this window. This is related to the Platform Engine. Distributed Engine deployments are not affected.

Reference Documentation: Platform Engine URLs, Current and Future

If you have any questions or experience any issues after the maintenance, please open a case at https://support.delinea.com
May 01, 2026 - 11:55 EDT
May 11, 2026
Platform: US - Login Authentication Errors
Resolved - Between approximately 7:47 PM and 10:48 PM EDT on Sunday, May 10, 2026, some US customers in East US region may have experienced intermittent timeout errors (including 504s) or delays when logging in to Platform.

This was caused by a disruption at a US datacenter operated by our upstream network provider, which affected traffic routing in the region. The upstream issue has since been resolved and affected infrastructure has been restored.

Platform login is now operating normally, and we are continuing to monitor. We apologize for any inconvenience this may have caused.
May 11, 11:44 EDT
May 10, 2026

No incidents reported.

May 9, 2026
Delinea Privileged Access Service / Cloud Suite 26.1 Cloud Maintenance on Pod52
Completed - The scheduled maintenance has been completed.
May 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:00 EDT
Update - After additional review, we are putting on hold the scaling down of the backend for pod34 and will not proceed with it on 5/9/26. We will send out a new maintenance notification for it once it has been rescheduled. Pod52 will still be scaled down on 5/9/26 as originally planned.
May 9, 04:00 EDT
Update - After additional review, we are putting on hold the scaling down of the backend for pod34 and will not proceed with it on 5/9/26. We will send out a new maintenance notification for it once it has been rescheduled. Pod52 will still be scaled down on 5/9/26 as originally planned.
May 6, 11:53 EDT
Scheduled - After deploying 26.1 HF1, the backend storage systems on pod34 and pod52 needed additional resources to complete processing that had backed up due to the issue in the original 26.1 deployment. Now that the processing has caught back up, this maintenance will be to scale the backend systems down to their original levels. This maintenance will result in approximately 10 minutes of downtime and/or service degradation during the maintenance window as a failover is required.

If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Apr 29, 15:58 EDT
May 8, 2026
Privileged Behavior Analytics (EU Region) - Downtime Expected
Completed - The scheduled maintenance has been completed.
May 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 18:00 EDT
Scheduled - We will be performing scheduled infrastructure upgrades to the Privileged Behavior Analytics (PBA) service in the Europe (EU) region. This upgrade is required to maintain compatibility with our cloud infrastructure and ensure continued service availability.

Date: Friday, May 08, 2026
Start Time: 06:00 PM EDT / 11:00 PM UTC
Duration: 4 hours
Impact: The PBA service will be unavailable during this maintenance window.

We apologize for any inconvenience this may cause and appreciate your patience. If you have any questions or experience any issues after the maintenance, please open a case at https://support.delinea.com
Apr 28, 17:46 EDT
May 7, 2026
Secret Server Cloud Patch - CA, UK, US
Completed - The scheduled maintenance has been completed.
May 7, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:45 EDT
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
May 7, 18:33 EDT
May 6, 2026
Secret Server Cloud Patch - SEA, AU, UAE, EU
Completed - The scheduled maintenance has been completed.
May 6, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 13:30 EDT
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
May 6, 13:26 EDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Platform: UAE - Engine Key Rotation & URL Migration
Completed - The scheduled maintenance has been completed.
Apr 30, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 16:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 14:08 EDT
Scheduled - We will be performing scheduled maintenance for the UAE region as part of our ongoing URL consolidation to *.services.delinea.app endpoints.

WHAT TO EXPECT:
Key Rotation State - Your Platform Engine may display a "Key Rotation" status while it transitions messaging keys to the new *.services.delinea.app endpoints. This is expected behavior and no action is required. Connectivity will be maintained throughout the transition.

UAE Engine Endpoint: messaging01-uae.engine-pool.services.delinea.app

ACTION REQUIRED:
⚠️Legacy messaging URLs will be retired soon. To maintain uninterrupted connectivity, please ensure:
# Outbound firewall and proxy rules permit traffic to {tenant}.delinea.app and *.services.delinea.app
# Firewall rules reference the FQDN listed above, not static IP ranges, as IPs may change during migration

If your firewall already permits *.services.delinea.app and {tenant}.delinea.app, no configuration changes are needed during this window.

Reference Documentation: Platform Engine URLs, Current and Future

If you have any questions or experience any issues after the maintenance, please open a case at https://support.delinea.com
Apr 30, 14:02 EDT
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
Resolved - We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved.
Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Apr 27, 10:14 EDT
Monitoring - We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Apr 26, 10:09 EDT
Investigating - We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.

Users may encounter slow page loads, increased latency, or timeouts.

Our team is actively investigating.
Apr 26, 02:21 EDT
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