Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 2026 - 12:34 EDT
Identified - We have identified the root cause of the issue. A configuration change prevented affected tenants from connecting to the database, causing the application to fail to load and display error pages. Our engineering team has applied a corrective change and is validating the fix. We will provide another update soon.
Jul 28, 2026 - 10:15 EDT
Investigating - We are investigating reports that some Secret Server Cloud users are unable to sign in and are being redirected to an error page. We are actively working to resolve the issue and will provide another update soon.
Jul 28, 2026 - 10:03 EDT
US
Degraded Performance
90 days ago
99.97
% uptime
Today
Platform
Operational
90 days ago
99.91
% uptime
Today
Secret Server Cloud
Degraded Performance
90 days ago
99.88
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
Privilege Manager Cloud
Operational
90 days ago
100.0
% uptime
Today
Privileged Behavior Analytics
Operational
90 days ago
100.0
% uptime
Today
Account Lifecycle Manager
Operational
90 days ago
100.0
% uptime
Today
DevOps Secrets Vault
Operational
90 days ago
100.0
% uptime
Today
Fastpath Assure
Operational
90 days ago
100.0
% uptime
Today
EU
Operational
90 days ago
100.0
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Operational
90 days ago
100.0
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
Privilege Manager Cloud
Operational
90 days ago
100.0
% uptime
Today
Privileged Behavior Analytics
Operational
90 days ago
100.0
% uptime
Today
Account Lifecycle Manager
Operational
90 days ago
100.0
% uptime
Today
DevOps Secrets Vault
Operational
90 days ago
100.0
% uptime
Today
Fastpath Assure
Operational
90 days ago
100.0
% uptime
Today
UK
Operational
90 days ago
99.99
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Operational
90 days ago
99.99
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
Fastpath Assure
Operational
90 days ago
100.0
% uptime
Today
SEA
Operational
90 days ago
100.0
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Operational
90 days ago
100.0
% uptime
Today
Privilege Manager Cloud
Operational
90 days ago
100.0
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
AU
Degraded Performance
90 days ago
100.0
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Degraded Performance
90 days ago
100.0
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
Privilege Manager Cloud
Operational
90 days ago
100.0
% uptime
Today
Account Lifecycle Manager
Operational
90 days ago
100.0
% uptime
Today
DevOps Secrets Vault
Operational
90 days ago
100.0
% uptime
Today
Privileged Behavior Analytics
Operational
90 days ago
100.0
% uptime
Today
CA
Operational
90 days ago
99.99
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Operational
90 days ago
99.99
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
Privilege Manager Cloud
Operational
90 days ago
100.0
% uptime
Today
Privileged Behavior Analytics
Operational
90 days ago
100.0
% uptime
Today
Account Lifecycle Manager
Operational
90 days ago
100.0
% uptime
Today
DevOps Secrets Vault
Operational
90 days ago
100.0
% uptime
Today
BR
Operational
90 days ago
100.0
% uptime
Today
Privileged Access Service / Cloud Suite
Operational
90 days ago
100.0
% uptime
Today
UAE
Operational
90 days ago
100.0
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
Secret Server Cloud
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Delinea will be rotating several wildcard certificates for the centrify.com domain including wildcard.my.centrify.com on Saturday, August 22nd from 4:00 am to 1:30 pm ET. This is a different certificate than the wildcard.my.centrify.net certificate rotated in March of 2026. The wildcard.my.centrify.net cert will not be rotated as part of this maintenance. Customers using wildcard.my.centrify.com as their primary hostname including on their connectors will need to ensure the latest root certificates from Sectigo are installed in their trusted certificate stores on their machines. Customers that do not have the new root and intermediate certificates in their trusted certificate stores prior to the rotation will have issues connecting to their cloud tenant(s). Please see this KB from Sectigo regarding their certificates (https://www.sectigo.com/knowledge-base/detail/Sectigo-Public-Intermediates-and-Roots).
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540. Posted on
Jul 22, 2026 - 17:15 EDT
Past Incidents
Jul 28, 2026
Unresolved incident: Secret Server Cloud: Access Issues and Errors When Navigating Between Pages.
Resolved -
The issues affecting our Secret Server Cloud customers has been resolved. We apologize for any inconvenience this may have caused.
Jul 27, 17:30 EDT
Monitoring -
We have applied mitigation measures to restore service availability and are actively monitoring the environment to ensure continued stability. We apologize for any inconvenience this may have caused and appreciate your patience.
Jul 27, 16:10 EDT
Identified -
We have identified the issue preventing some customers from connecting via proxy or changing passwords remotely. During this incident, some customers also experienced errors when creating folders. Our engineering team has isolated the root cause and is actively implementing a fix to restore normal service. We will provide another update as progress continues.
Jul 27, 15:34 EDT
Investigating -
We have identified an issue preventing some customers from connecting via RDP or changing passwords remotely. We are actively working to resolve the issue and will provide another update soon.
Jul 27, 14:05 EDT
Resolved -
We are aware of reports from several customers experiencing Connector connectivity issues in the US region. We have identified the cause as the network infrastructure supporting Connector traffic and have mitigated the impact. Connectivity should now be restored. Further investigation and infrastructure changes are planned for next week to prevent recurrence.
Jul 24, 21:00 EDT
Resolved -
This incident has been resolved.
Jul 24, 19:48 EDT
Update -
The issue has been identified, and remediation efforts are currently underway. We will continue to provide updates as we make progress.
Jul 24, 18:34 EDT
Update -
We have identified the cause of the intermittent 504 / Gateway Timeout errors that some customers have experienced when accessing their Delinea Platform instances or when connector-based operations are in use. The issue stems from elevated response times in a backend service that handles connector connectivity, which is causing some requests to time out. Our engineering team has isolated the source and is actively applying corrective action to restore normal performance. Some customers may continue to see intermittent timeouts until the fix is fully in place. We will provide a further update as the situation changes.
Jul 24, 12:33 EDT
Identified -
We wanted to provide you with an update on the incident affecting the service(s) listed below.
Our team has been working diligently to address the issue, and we have made significant progress. We appreciate your continued patience and support as we work to fully restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Jul 24, 12:24 EDT
Resolved -
The audit event processing backlog affecting customers in our US East region has been fully cleared. Audit logs are now current and up to date. No audit events were lost during this period.
Thank you for your patience.
Jul 23, 11:57 EDT
Monitoring -
We are experiencing delays in audit event processing for customers in our US East region. Audit logs and audit activity may appear delayed or incomplete in the Delinea Platform and Secret Server Cloud interfaces. No audit events are being lost. All events are captured and will be processed. Core product functionality including secret access, authentication, and password management is not affected.
Our engineering team has identified the root cause and has scaled database and processing resources to address the backlog. The backlog is actively draining.
Jul 21, 17:55 EDT
Completed -
The scheduled maintenance has been completed.
Jul 19, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 EDT
Scheduled -
Unfortunately, we ran into some unexpected non-customer impacting deployment issues during the maintenance earlier today. As a result the below pods were not able to be completed during the maintenance window. Delinea will be upgrading the remaining Cloud Suite pods to version 26.1 HF2 on Saturday, July 18th from 8:00 pm to 2:00 AM EDT on 7/19. Short service disruptions should be expected during this maintenance.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Jul 18, 15:14 EDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 15:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:45 EDT
Scheduled -
Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Jul 18, 12:30 EDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 13:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 04:00 EDT
Update -
Sending a reminder that Delinea will be upgrading all Cloud Suite pods to version 26.1 HF2 on Saturday, July 18th from 4:00 am to 1:30 pm EDT. Short service disruptions should be expected during this maintenance.
Thank you.
Jul 2, 13:06 EDT
Scheduled -
Delinea will be upgrading all Cloud Suite pods to version 26.1 HF2 on Saturday, July 18th from 4:00 am to 1:30 pm EDT. Short service disruptions should be expected during this maintenance.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Jun 2, 16:44 EDT