Platform: Global – Privileged Remote Access Page Unavailable (404)

Incident Report for Delinea

Resolved

This incident has been resolved.
Posted Jun 24, 2025 - 10:12 EDT

Monitoring

The rollback has been completed, and the Privileged Remote Access configuration page is now accessible.

Impact Start Time: June 24, 2025 – 08:11 AM Central
Impact End Time: June 24, 2025 – 08:49 AM Central

We appreciate your patience while we worked to resolve the issue. If you continue to experience any problems, please contact our support team at https://support.delinea.com.
Posted Jun 24, 2025 - 10:04 EDT

Identified

We are currently investigating an issue affecting the Privileged Remote Access sessions and configuration page, which is currently returning a 404 Page Not Found error. This issue appears to be the result of a recent deployment.

Our engineering team has identified the root cause and is in the process of rolling back the release to restore functionality.

We will provide an update as soon as mitigation is confirmed.

Thank you for your patience and understanding.
Posted Jun 24, 2025 - 09:55 EDT
This incident affected: UK (Platform), US (Platform), EU (Platform), SEA (Platform), AU (Platform), CA (Platform), and UAE (Platform).