Secret Server Cloud: Errors when accessing secrets
Incident
Report for Delinea
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing with the rollback of latest release in US region. Rollback in other regions is complete. Tenants in other regions except US are able to access the secrets that were previously showing an error
Thank you for your patience. We apologize for the inconvenience this has caused.
Thank you for your patience. We apologize for the inconvenience this has caused.
Identified
Rollback of the latest release is in progress. We will share the next update in 30minutes or sooner.
Thank you for your patience.
Thank you for your patience.
Investigating
We are currently investigating an issue that is impacting a subset of Secret Server Cloud customers. When accessing certain type of secrets, users are seeing a red banner with an error message - "i.getTime is not a function". We are reverting the latest deployment that is causing this issue.
We apologize for any inconvenience this may have caused.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
We apologize for any inconvenience this may have caused.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
This incident affected: US (Secret Server Cloud), UK (Secret Server Cloud), EU (Secret Server Cloud), SEA (Secret Server Cloud), AU (Secret Server Cloud), CA (Secret Server Cloud), and UAE (Secret Server Cloud).