Privileged Access Service / Cloud Suite: HTTP 401 on Custom Authorization Profiles in Cloud Suite 26.1

Incident Report for Delinea

Resolved

We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved.
Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Apr 26, 2026 - 08:51 EDT

Identified

We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588
A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant.
We apologize for any inconvenience this may cause.
Posted Apr 25, 2026 - 17:25 EDT
This incident affected: BR (Privileged Access Service / Cloud Suite), US (Privileged Access Service / Cloud Suite), UK (Privileged Access Service / Cloud Suite), EU (Privileged Access Service / Cloud Suite), AU (Privileged Access Service / Cloud Suite), CA (Privileged Access Service / Cloud Suite), and SEA (Privileged Access Service / Cloud Suite).