Platform: Global - SCIM Timeout Issue

Incident Report for Delinea

Resolved

A fix for the SCIM timeout issue has been implemented. Performance has returned to normal, and SCIM synchronization is functioning as expected.

This incident is now resolved. If you continue to experience any related issues, please contact our support team at https://support.delinea.com

Thank you for your patience.
Posted Jul 13, 2026 - 19:16 EDT

Investigating

We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).

It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.

Our team is actively investigating the root cause and will provide updates as more information becomes available.
Posted Jul 13, 2026 - 14:00 EDT
This incident affected: UK (Platform), US (Platform), EU (Platform), SEA (Platform), AU (Platform), CA (Platform), and UAE (Platform).