Delinea Cloud Suite 23.1 Outage

Incident Report for Delinea

Resolved

The incident has been resolved. We will be sharing the root cause analysis (RCA) with the impacted tenant in the coming days. Thank you for your patience.
Posted Feb 18, 2025 - 09:53 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 15, 2025 - 09:21 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 15, 2025 - 02:56 EST

Update

We are performing database maintenance, which may cause intermittent connection loss for tenants hosted on Pod 34. Our team is actively monitoring the process to minimize impact. We appreciate your patience and will provide updates as needed.
Posted Feb 15, 2025 - 02:19 EST

Update

Our investigation has determined that all tenants except one on Pod 34 are operating normally. We are actively investigating and working to restore service for the impacted tenant. We appreciate your patience and will provide further updates as needed.
Posted Feb 15, 2025 - 00:47 EST

Update

We are continuing our investigation into the issue and are working to resolve it as quickly as possible. We appreciate your patience and will provide further updates as soon as we have more information.
Posted Feb 14, 2025 - 22:23 EST

Update

We are continuing to investigate this issue.
Posted Feb 14, 2025 - 20:41 EST

Investigating

Pod 34 of Delinea's cloud suite is experiencing an outage. Our teams are working on the issue and will get this resolved as soon as possible.
We're very sorry for the inconvenience.
Posted Feb 14, 2025 - 20:39 EST
This incident affected: US (Privileged Access Service / Cloud Suite).