Platform & Secret Server Cloud - Infrastructure Changes to Service Bus and Email Domain
Scheduled Maintenance
Report for Delinea
Completed
The infrastructure upgrades for the UK and US regions have been successfully completed.
No issues have been observed following the migration, and no service downtime was required.
This maintenance is now complete in all SSC regions. If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
No issues have been observed following the migration, and no service downtime was required.
This maintenance is now complete in all SSC regions. If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
Update
Update: The infrastructure upgrades for the SoutheastAsia (SEA), Europe (EU) and Canada (CA) regions have been successfully completed.
No issues have been observed following the migration, and no service downtime was required.
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
No issues have been observed following the migration, and no service downtime was required.
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
Update
Update: The infrastructure upgrades for the Australia region have been successfully completed. No issues have been observed following the migration, and no service downtime was required.
Maintenance in Southeast Asia has been postponed by 24 hours to Thursday, January 22
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
Maintenance in Southeast Asia has been postponed by 24 hours to Thursday, January 22
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
Update
Update: The infrastructure upgrades for the UAE region have been successfully completed.
No issues have been observed following the migration, and no service downtime was required.
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
No issues have been observed following the migration, and no service downtime was required.
Migrations for the remaining regions will proceed according to the schedule outlined in the original maintenance notice. We will continue to provide updates as each region completes its migration.
If you have any questions or experience unexpected issues, please open a support case at https://support.delinea.com
Scheduled
We are performing infrastructure upgrades to improve the security, reliability, and performance of our SaaS platform. As previously communicated via email, these changes are taking place this week between January 20 and 25th
The upgrades include:
# Migration of customer-facing Azure Service Bus resources to new hostnames
# Changes to outbound email delivery, including new static IP addresses and region-specific sender domains
No service downtime is expected during this maintenance. However, customers using restrictive firewall rules (for example, outbound rules for Distributed Engines or inbound SMTP filtering) may need to take action.
Please review the Knowledge Base article for full details and required actions:
https://support.delinea.com/s/article/1764873135573
We will update this maintenance notice as each region completes migration to the new infrastructure. The current migration schedule is:
UAE: Tuesday, January 20
SEA: Wednesday, January 21
AU: Wednesday, January 21
CA: Thursday, January 22
EU: Thursday, January 22
UK: Friday, January 23
US: Friday, January 23
If you have questions regarding this maintenance, please open a support case at https://support.delinea.com.
The upgrades include:
# Migration of customer-facing Azure Service Bus resources to new hostnames
# Changes to outbound email delivery, including new static IP addresses and region-specific sender domains
No service downtime is expected during this maintenance. However, customers using restrictive firewall rules (for example, outbound rules for Distributed Engines or inbound SMTP filtering) may need to take action.
Please review the Knowledge Base article for full details and required actions:
https://support.delinea.com/s/article/1764873135573
We will update this maintenance notice as each region completes migration to the new infrastructure. The current migration schedule is:
UAE: Tuesday, January 20
SEA: Wednesday, January 21
AU: Wednesday, January 21
CA: Thursday, January 22
EU: Thursday, January 22
UK: Friday, January 23
US: Friday, January 23
If you have questions regarding this maintenance, please open a support case at https://support.delinea.com.
This scheduled maintenance affected: US (Secret Server Cloud), UK (Secret Server Cloud), EU (Secret Server Cloud), SEA (Secret Server Cloud), AU (Secret Server Cloud), CA (Secret Server Cloud), and UAE (Secret Server Cloud).