Cloud Suite Connector Issue

Incident Report for Delinea

Update

A work around for this issue has been identified. Please go to the knowledgebase article located here:

https://support.delinea.com/s/article/1742587120422

Posted Mar 21, 2025 - 16:29 EDT

Investigating

We are currently experiencing an issue with registering new connectors. The connectors will register successfully, but will not function as expected. Existing connectors are unaffected. However, re-registering existing connectors will also cause the issue to occur. Please avoid re-registering existing connectors.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Posted Mar 12, 2025 - 14:50 EDT

This incident affects: BR (Privileged Access Service / Cloud Suite), US (Privileged Access Service / Cloud Suite), UK (Privileged Access Service / Cloud Suite), EU (Privileged Access Service / Cloud Suite), AU (Privileged Access Service / Cloud Suite), CA (Privileged Access Service / Cloud Suite), and SEA (Privileged Access Service / Cloud Suite).